EnjoyHappyLife Limited (EHL) Privacy Policy
Effective Date: January 10, 2025
At EnjoyHappyLife Limited ("EHL," "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and safeguard the data you provide when you interact with our website, products, and services.
1. Information We Collect
We collect information from you in various ways, including:
Registration: When you register on our site as a customer, member, or affiliate, we may collect your:
Full name
Email address
Phone number
Physical address
Date of Birth
Payment Information (See Section 2)
Tax Identification Number (where required)
Requests: When you submit inquiries or requests for information, services, or support.
Purchases: When you purchase products, services, or memberships, we collect the necessary information to process your transactions.
Surveys and Forms: When you participate in surveys or fill out forms on our site, we may collect additional information provided by you.
Website Interactions: We may collect data about your interactions with our site, including:
IP address
Browser type
Operating system
Pages visited
Links clicked
Referring URLs
Device information
Cookies and similar technologies (See Section 5)
2. How We Protect Your Information
We take the security of your information seriously and implement the following measures:
Secure Transactions: All sensitive financial information (credit card details, etc.) is transmitted securely via encrypted connections to Stripe, our trusted payment gateway provider, to ensure that your financial information is processed securely.
No Storage of Sensitive Data: After processing your transaction, we do not store your sensitive financial information, such as credit card numbers, social security numbers, or bank account details on our servers. We only retain the minimal transaction details for accounting and reporting purposes.
Limited Access: We limit access to your personal information to authorized personnel who require it to perform their job functions.
Regular Security Audits: We conduct regular security audits and updates to identify and address vulnerabilities.
Data Encryption: We use encryption techniques to protect data both in transit and at rest.
3. How We Use Your Information
We use the collected information for various purposes, including:
Account Management: To create and manage your account, process transactions, provide services, and fulfill orders.
Communication: To respond to your inquiries, provide customer support, and communicate important updates.
Personalization: To tailor your experience, improve our site, and provide more relevant content and offerings.
Marketing: With your explicit consent, to send you promotional materials, newsletters, or other information about our products and services. You will always have the ability to opt out at any time from these marketing communications.
Internal Operations: To improve our business, conduct research and analysis, and comply with legal obligations.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Disclosure of Information to Outside Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:
Trusted Third Parties: We may share data with trusted third-party service providers who assist us in operating our website, conducting business, and providing services (e.g., payment processors, email providers, customer support platforms). These parties are contractually bound to keep your data confidential and use it only for the specified purposes.
Legal Compliance: We may disclose your information when required by law, court order, or other legal processes, or when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you if your data is transferred as a result of a business transfer.
5. Cookies and Similar Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your website interactions. These technologies help us:
Enhance user experience
Personalize content
Analyze website traffic
Provide targeted advertising
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to access certain features of our website. We will ask you to consent to non-essential cookies when you visit our website.
6. Children's Online Privacy Protection Act (COPPA) Compliance
We are committed to protecting the privacy of children. Our website, products, and services are not directed to individuals under 13 years of age. We do not knowingly collect or maintain personal information from anyone under 13. If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete such information from our records.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Effective Date." We encourage you to review this policy regularly to stay informed about our privacy practices. By continuing to use our website, products, and services after changes are posted, you agree to the updated policy.
8. How Long We Retain Your Information
We retain your personal information for as long as your account is active, or as needed to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. If you delete your account, we will retain the data for the legally defined time period for data retention before removing it.
9. What We Don't Do With Your Data
We pledge that we will never:
Share, disclose, sell, or otherwise provide your personal data to other companies for marketing purposes.
Use your data for any purposes not mentioned in this privacy policy.
10. Your Rights
You have the right to:
Access your data: You can request to view, correct, or delete the personal information we hold about you.
Object to processing: You can object to our processing of your personal data.
Withdraw Consent: You may withdraw consent to the processing of your data, where the processing is based on your consent.
Complain to a Supervisory Authority: You have the right to lodge a complaint with a relevant data protection authority if you are unhappy about how we have handled your data.
To exercise these rights, please contact our customer support team by email.
11. Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. EHL takes steps to ensure that adequate protection is applied to any such data transfers.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: enjoyhappylifelimited@gmail.com
By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.
Key Improvements and Additions:
Personalized Language: Tailored for EHL with references to "EnjoyHappyLife Limited" where appropriate.
Clearer Explanations: Enhanced descriptions of how information is collected, protected, and used.
Specific Data Points: More specific information on the data being collected (e.g., physical address, date of birth, tax identification number).
Explicit Consent for Marketing: Emphasizes that marketing communications will only be sent with your explicit consent and you have the right to opt out.
Data Retention Policy: States that data is retained as long as needed or as required by law.
Enhanced Security: More details about encryption, secure transactions, limited access, and security audits.
Inclusion of Website Interactions: Covers what data is collected via website interactions (IP address, cookies, etc.).
User Rights: Clearly outlines user rights regarding their data (access, correction, deletion, objection, complaint).
Contact Information: Clear ways to contact EHL regarding privacy questions or concerns.
Data Transfers: Includes information regarding data transfers to other countries.
No Sharing for Marketing: Specific promise that personal data will not be used by other companies for their marketing purposes.
